2016 Annual Conference

Save the Date!
May 3-6, 2016
San Antonio, TX

"If your actions inspire others to dream more, learn more, do more and become more, you are a leader." -John Quincy Adams 


User Groups

Local user groups extend the benefits of TAGITM membership, increase our knowledge base, and build lasting friendships. Join or start one today! For more information on user groups in your area contact 
Tim Nolan at 

Current list of user groups

News Feed Provides Easy Access to Tech News

The TAGITM home page has several technology news feeds on the latest in technology news. Visit www.tagitm.org to find the latest technology stories to help stay current with breaking stories. If you know of a great news feed we can incorporate into the website, please let us know by emailing info@tagitm.org




In this Issue

    From the President

    The holidays are over and many of us have started, or will soon be starting, the budget process for FY 2017. Funding for technology is always hard fought and prioritization will once again be required. Security needs will top many lists, with TrendMicro proclaiming 2016 as the “Year of Online Extortion”. Data storage will also be a priority for many as body cameras and other video storage needs continue to grow exponentially. Training for you and your staff in most places will not be at the top of your list for funding. I will argue that you should rethink priorities and begin now to develop your return on investment portfolio for training. It is difficult or impossible to find a field that is growing and changing as fast as technology. Staying abreast of this fast changing environment is challenging at best, but various training venues are available to help.

    Speaking of training, the 2016 TAGITM Education Conference is fast approaching on May 3-6 in San Antonio. As you are planning your FY 17 budget submissions, remember to include your TAGTIM membership, conference planning, and regional events.

    Making IT happen.
    Ben Roper
    TAGITM President

    Coming Soon...
    TAGITM 2016 Annual Conference - May 3-6, 2016 - San Antonio!

    The TAGITM 2016 Annual Conference in San Antonio cannot get here fast enough! We are excited to start the conference with our traditional golf tournament being held at the Republic Golf Club.  Is golf not your thing?   TAGITM is proud to offer an alternate activity that  supports our 2016 Conference Community Service  project - a volunteer shift with your fellow TAGITM members at the San Antonio Food Bank followed by a relaxing lunch after your hard work and community service.

    You will not want to miss our Wednesday opening Keynote Session with Captain Mike Abrashoff, Bestselling Author of “It’s Your Ship”. The story of Captain Abrashoff and his command of USS Benfold have become legendary inside and outside the Navy. When Captain Abrashoff took over as commander of USS Benfold, a ship armed with every cutting-edge system available, it was like a business that had all the latest technology but only some of the productivity. Knowing that responsibility for improving performance rested with him, he realized he had to improve his own leadership skills before he could improve his ship. Within months he created a crew of confident and inspired problem-solvers eager to take the initiative and take responsibility for their actions. The slogan on board became "It's your ship," and Benfold was soon recognized far and wide as a model of naval efficiency. How did Abrashoff do it? Join us for this Keynote Session to find out!

    In addition to our impressive line of up general session speakers, the Education Committee is also offering three education tracks for the conference: CIO/Leadership, IT Management and for the hardcore geeks among us, a Technical Track full of informational and educational sessions to appeal to all interests. 

    Education Committee Message

    Looking for an Education Conference based on your input?  If so, then the TAGITM 2016 Education Conference is just the place for you. 

    Did you say "How So"?  Do you remember the Education Survey sent out the last quarter of 2015?  The responses are in, have been tallied, and sorted by the number of responses per topic.  For example, more than 50% of the responses indicated that they have an interest in Security. The survey responses help guide the Education Committee on developing a schedule that incorporates your interests.

    This year we have three concurrent tracks - something for everyone.  In addition, there are three awesome General Sessions starting with the Author of a New York Times Best Seller, "It's Your Ship", Mike Abrashoff and finishing with the wisdom of Dr. Beverly Chiodo who will challenge you with a new perspective on how to motivate others to excellence. We look forward to seeing you in San Antonio to exchange, educate, energize and transform. 

    Look forward to seeing you there!

    Sharon & the Education Team - Curt, Sid, Erin, Adam, Eric, & Tony

    Also – don’t forget to bring your running shoes and prepare yourself for the return of the time-honored, team building activity on Thursday afternoon!  This year TAGITM will host an Amazing Race style scavenger hunt through the streets of downtown San Antonio with a team of your fellow conference attendees to find 10 locations, collect clues and complete challenges. . Don’t miss out on this fun, competitive activity! 

    Conference Registration is just around the corner…be watching for the announcement!

    Regional Membership Groups

    What are these Regional Membership Groups (RMG’s)? We all know that the best part of TAGITM is the membership and the knowledge base they bring to the table. RMG’s are a way of bringing those members within a geographical range together more frequently. Often issues we face in one region (hurricanes) are different for another region (tornados). RMG’s allow those regions to interact, discuss local issues and even share resources if desired. It is the listserv on the local level.

    The membership committee is seeking a chair for two regional areas – the Panhandle and El Paso areas. Please contact Tim Nolan if you are interested in these positions. If you want to attend an RMG, please visit our website for current RMG contacts. They will be happy to include you!

    Organization in the Spotlight

    Organization Name: City of Cedar Park
    The City of Cedar Park has twice been named the Fourth Fastest Growing City in the Country by the U.S. Census in recent years.  Bordering North Austin and just 17 miles from the State Capitol, Cedar Park has a population of 67,500 people.  

    With a median age of 34.2 years and an estimated 44.1 percent who hold a bachelor’s degree or higher, Cedar Park is quickly emerging as Central Texas’ leading high-tech hub.  We are home to satellite rocket launch company Firefly Space Systems, cloud-based software development giant LiveOps and continuously variable transmission innovator Fallbrook Technologies – along with other high-tech leaders and even two Fortune 500 companies.  

    As much as Cedar Park residents love technology, we also embrace the outdoor lifestyle – with more than 47 City parks and 22 miles of trails. And yes, we are named after a park that once existed at a rail stop in the 1870s!  

    Number of IT Workers in the Organization: 12

    Significant Technology Achievements:
    • Earned 2015 TAGITM Award for Excellence for Cedar Park’s Automated Fire Toning System
    • Developed Real Time Storage replication from one site to another
    •Deployed more than 80 body cameras in a single day - equipping every Cedar Park Police Officer with a body camera

    Plans for Future Technology Initiatives: 
    To develop a fiber ring between government offices within Williamson County for the sole purpose of providing Continuity of Operations (COOP). The establishment of this fiber ring will provide rack space at various offices, enabling offsite replication of critical services along with rapid restoration in the event of a disaster. 

    Most Challenging Project: 
    Deployment and migration of our Public Safety Computer-Aided Dispatch, Records Management, and Mobile Field Reporting Project was our most challenging project. 

    To accomplish it, the Information Services Department assigned one of its employees to act as the Project Manager, completely focusing his work time and attention to the project.  While this created an employee shortage in the Information Services Department, having a dedicated Project Manager allowed us to complete it ahead of schedule and under budget.  The project was completed in nine months rather than the originally-projected 24-month timeline. The project launched in October 2013 flawlessly, with no negative impact to public safety operations.  

    Since the deployment and migration of our Public Safety Computer-Aided Dispatch, Records Management and Mobile Field Reporting Project, our Fire Department’s response times have been cut in half and our Police Officers can stay in the field longer because they are able to file their reports from their Mobile Data Terminals inside of their vehicles – this improving public safety for our community.

    Most Rewarding Project: 
    In 2011, the City of Cedar Park purchased a new City Hall campus.  In preparation for the move from the old building to the new campus, we were able to reconfigure the existing technology in a way that would minimize employee downtime yet allow us to physically move it to the new location.

    Two weeks prior to the staff move to the new campus, the City Management requested notice from the Information Services Department as to when we would be disrupting services in order to move the hardware.  To their surprise, everything has already been moved.  As part of the reconfiguration process, we had created a Disaster Recovery (DR) site that left all services available to City staff and provided zero downtime. Additionally, we were able to successfully install more than 20 printers, 250 desktop and laptop computers, 350 VoIP phones over one weekend. When staff arrived the following Monday, they were able to perform their usual duties in their new offices.

    What is Most Valuable About Being a TAGITM Member: 
    By far the most important benefit from being a member of the TAGITM group is the knowledge-sharing. TAGITM provides a community of technology experts who truly care about who they serve. TAGITM is a living knowledgebase, and when you have a problem, the solution is an e-mail away. 


    TAGITM Membership Renewals

    Have you renewed your TAGITM Membership? The new Membership Year began October 1st. You can renew now by logging into your organizations master account or contacting TAGITM headquarters at info@tagitm.org.  Be sure to renew so you can attend the Annual Conference at the member rate!

    TAGITM Listserv

    Are you on the TAGITM Listserv? The TAGITM Listserv is for Agency members only to provide mechanisms for members to share experiences, questions and other pertinent information with TAGITM members. If you would like to be added to the listserv please contact TAGITM headquarters at info@tagitm.org.  


    Texas Association of Governmental Information Technology Managers
    P. O. Box 200363, Austin, Texas 78720