ECM Concepts, Challenges, Benefits, & Implementing an Enterprise Solution
Sharon Camarillo - IT Director, Hill County
Abstract Preserving records, easy access, and providing transparency to constituents are among Hill County’s top priorities. In addition, Hill County faces the same challenges as many small counties' budget constraints, continually expanding compliance responsibility, calls for transparency, and reduced staff for the same workload. Hill County decided to deploy an enterprise content management (ECM) system to realize efficiencies, save money, provide better constituent service and meet its responsibilities as custodians of the records. In this session, we will use Hill County’s solution to explain the benefits of ECM, how and where we are using it and how we intend to use ECM in the future. Key areas will be explored including transparency initiatives, security, connecting documents to other data systems and solutions, and how to calculate ROI and the impact of ECM.
Sharon Camarillo, Hill County IT Director For the last four years she has worked as the IT Director for Hill County. During this time, with the support of the Commissioner's Court, she has sought to implement solutions that not only provide efficiencies but provide for transparency without increasing the budget. Prior to Hill County Sharon was employed with Dallas County for nineteen years as a Project Manager in the IT Department having over sight of County Financials, Jury, Time and Attendance, and other miscellaneous programs. In addition to the IT Department, she worked for the District Clerk’s Office implementing a Case Management solution and an ECM solution that is still in place today. Sharon is an OnBase Certified System Administrator, OnBase Web Server Certified, and eForce System Administrator. She serves as the Education Chair for the Vertical Group of OnBase Government Users Group. Previously, Sharon served two terms as the President of the Dallas/Fort Worth Chapter of AIIM the ECM experts. She also serves on behalf of the County Judge on the HOTCOG Emergency Preparedness Committee.